Network Analyst
Hands-on operationsISP / NOC Operations
- Monitored and triaged incidents across ISP access and aggregation layers (L2/L3).
- Operated MikroTik and Cisco gear for routing, switching, and customer connectivity.
- Documented runbooks and escalation paths to reduce mean time to diagnosis during outages.
- Built the operational foundation now guiding a move into cybersecurity and hardening.